SMS Opt-In Consent — Evidence of Collection Methods

1. Online — website checkout and rent-to-own application

Customers opt in on our website at treasurechesttn.com. Both boxes are unchecked by default and are presented separately, so a customer may take the transactional program, the marketing program, both, or neither, and complete their purchase either way.

• Website checkout — treasurechesttn.com/checkout — customer information steptransactional
• Website checkout (optional marketing opt-in) — treasurechesttn.com/checkout — a separate, second checkboxmarketing
• Online rent-to-own application — treasurechesttn.com/checkout — rent-to-own application steptransactional
• Website contact form — treasurechesttn.com/contact — shown only once a phone number is enteredtransactional

The online rent-to-own application presents the transactional checkbox quoted above, unchecked, on the same step that collects the applicant's mobile number. It is the same checkbox component and the same wording used on every other screen documented here. That screen is shown in section 3, where the identical in-store application is pictured.

2. In-store self-service kiosk

A customer-operated kiosk on our sales floor. The customer taps the boxes themselves; no member of staff completes them. The kiosk sign-up box is a marketing opt-in and is worded as one.

• In-store kiosk sign-up — Customer-operated kiosk on the sales floormarketing
• In-store kiosk checkout — Customer-operated kiosk on the sales floortransactional

3. In-store, staff-assisted

At the register, the repair desk and for an in-store rent-to-own application, a member of staff enters the customer's details. Staff record an SMS consent only when the customer has been shown the printed disclosure below and has initialed it, or has asked for text updates directly. The wording on that printed disclosure is the same wording used online.

• Register (POS Quick Sell) — Entered by staff at the register, against the printed disclosure belowtransactional
• Repair desk intake — Entered by staff at the service desk, against the printed disclosure belowtransactional
• In-store rent-to-own application — Entered by staff, against the printed disclosure belowtransactional

4. Printed paper forms

The disclosure printed onto our rent-to-own and repair paperwork, and handed across the counter as a slip. It takes the customer's initials: a blank initial line means the customer declined. This is the exact text on the paper.

• Printed paper forms — Rent-to-own and repair paperwork signed in the storetransactional

Opting out

Customers may reply STOP to any message to opt out, and will receive one final message confirming they have been unsubscribed. Replying HELP returns help information and our phone number, (931) 474-9473. Opting out of one program does not require opting out of the other, and opting out never affects a customer's ability to buy, finance, take delivery, or have an appliance repaired.